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McMaster & Johnson Jewelry will gladly issue a full refund on the same business day. All other returns are in store credit from 30 days of the original purchase date. Any personalization, such as sizing, engraving and custom orders are non-returnable.
McMaster & Johnson Jewelry stands by their workmanship for 30 days. Exclusions may apply, hollow link jewelry, damage caused by neglect or any uncontrollable outside forces.
The GIA Applied Jewelry Professional credential is a professional development program designed specifically for sales associates and provides them the essential product knowledge to communicate the right information on how to buy a diamond to their customers.
Rhodium plating, also known as rhodium dip or rhodium flashing, is used to increase the durability, luster and light reflection of a piece of jewelry. Because it is a hard metal, a rhodium plated piece of jewelry will be more scratch resistant. Rhodium plating is mainly used on silver-hued metals, such as white gold, palladium or silver.
We offer complimentary cleaning. Where we check the prongs and tightness of stones, then soak your ring in an ultrasonic bathe, before steam cleaning your piece.
We will gladly polish/refinish your jewelry with any repair. We polish any imperfections out of the metal to restore the brilliant shine and luster to the metal, before continuing the process of cleaning your piece.